This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit or interact with our websites and services. It applies to all visitors, users, clients, partners, and any individuals whose personal data we process. We are committed to protecting your privacy and handling your personal information in a lawful, fair, and transparent manner in accordance with globally recognized data protection principles and applicable international laws.
If you have any questions about this policy or wish to exercise your rights, please contact us at anoservices2022@gmail.com.
1. What Information We Collect
We collect personal data that you provide directly to us and data that is collected automatically when you use our websites and services.
Information You Give Us
- Contact details (name, email address, phone number, postal address).
- Business details (company name, job title, industry).
- Account or registration details when you sign up for newsletters, resources, or client portals.
- Communication content (messages, enquiries, feedback, proposals).
- Payment and invoicing information when purchasing services (we do not store full payment card details; payments are handled by secure third-party processors).
Information Collected Automatically
- Technical data such as IP address, browser type, device identifiers, operating system, pages viewed, and referring/exit pages.
- Usage data including session duration, clicks, and interaction patterns.
- Cookies and similar tracking technologies (see our Cookies Policy for full details).
Third-Party Sources
- Information from platforms you use to connect with us (e.g., social media profiles if integrated).
- Publicly available sources and business directories for lead generation or verification.
2. How We Use Your Information
We use personal data for the following lawful purposes:
- To provide services and manage client relationships.
- To respond to enquiries and communicate with you.
- To send marketing communications where allowed (you may opt out anytime).
- To improve our website, services, and user experience using analytics data.
- For administrative, security, legal, and tax purposes including fraud prevention.
- To personalise content and advertising where consent or other legal basis applies.
We will only process your data for the purposes stated above unless we reasonably consider another purpose compatible with the original purpose.
3. Lawful Bases for Processing
Depending on your region and the nature of the activity, our lawful bases may include:
- Performance of a contract.
- Consent (which you may withdraw at any time).
- Compliance with legal obligations.
- Legitimate interests of our business, provided your rights are not overridden.
4. Data Sharing and Disclosure
We may share personal data with:
- Service providers and subprocessors (hosting, analytics, email services, payment processors) under confidentiality and data-protection agreements.
- Professional advisers (lawyers, accountants) where necessary.
- Third-party platforms when you choose to interact with them (e.g., social media).
- Law enforcement or regulatory authorities if required by law or to protect safety, rights, or property.
We do not sell your personal data.
5. International Transfers
Our services may involve transferring your personal data across international borders. Where data is transferred to countries with different data protection laws, we ensure appropriate safeguards such as contractual protections, recognized security frameworks, or other lawful mechanisms.
6. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including legal, tax, and reporting requirements.
Examples:
- Enquiry and contact details: typically up to 3 years after last communication.
- Client records and financial information: in accordance with international tax and audit obligations (commonly 6–7 years).
- Marketing preferences: until you withdraw consent or request deletion.
For specific retention information, contact us at anoservices2022@gmail.com.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Request restriction of processing.
- Object to processing based on legitimate interests or marketing.
- Request data portability.
- Withdraw consent at any time.
To exercise these rights, email anoservices2022@gmail.com.
We may request identity verification before responding.
8. Security
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or misuse. These may include encryption, secure servers, access controls, and regular third-party assessments.
No system is completely secure; however, if an incident affecting your data occurs, we will take appropriate steps to notify affected individuals and relevant authorities.
9. Children
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such data, please contact anoservices2022@gmail.com, and we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When updates occur, we will amend the “Last Updated” date and notify users when legally required or when changes are significant.
We encourage you to review this policy regularly.
11. Complaints
If you are dissatisfied with our handling of your personal data, please contact us first at anoservices2022@gmail.com so we can address your concerns.
You may also have the right to lodge a complaint with your local data protection authority, depending on your region.
12. Contact Us
For questions, rights requests, or concerns regarding this Privacy Policy or our data practices, please contact:
Email: anoservices2022@gmail.com
We aim to respond promptly and in accordance with applicable global data protection standards.